Payment Terms

At Maeveelly, we aim to provide customers with a secure and straightforward online payment experience.

These Payment Terms explain the accepted payment methods, currency, payment security, billing verification, and payment-related conditions for purchases made through www.maeveelly.com.

These terms apply to all purchases made through the Maeveelly online store.

1. Accepted Payment Methods

Maeveelly accepts the payment methods displayed and available during checkout.

Available payment methods may include:

Credit and Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

Digital Wallets

  • Apple Pay

  • Google Pay

  • Shop Pay

Alternative Payment Methods

  • PayPal

The payment options available at checkout depend on the payment methods supported for your order and transaction.

Payment must be successfully authorized and processed before an order can proceed to fulfillment.

2. Currency and Pricing

All prices displayed on www.maeveelly.com are listed in United States Dollars (USD) unless otherwise stated.

The total amount displayed at checkout may include:

  • Product prices

  • Applicable discounts

  • Applicable taxes

  • Shipping charges, if any

If your payment card or payment account is issued in a currency other than USD, your bank, card issuer, or payment provider may apply currency conversion rates or additional transaction fees.

Any currency conversion fees or related charges are determined by your financial institution or payment provider and are not controlled by Maeveelly.

3. Payment Security

Protecting customer payment information is important to Maeveelly.

Payments made through www.maeveelly.com are processed through Shopify and supported third-party payment providers.

Payment information is transmitted through the checkout system and payment gateways using security measures designed to protect transaction data.

Maeveelly does not store complete credit card or debit card numbers on its website or servers. Payment information is handled by the relevant payment processors in accordance with their security requirements.

4. Billing Verification

To help protect customers and prevent unauthorized transactions, customers should provide accurate billing information during checkout.

Maeveelly may review, delay, or cancel an order if:

  • Payment authorization cannot be completed.

  • Billing information is incomplete or inaccurate.

  • A transaction is flagged by payment security or fraud prevention systems.

  • Important order details cannot be verified.

If an order is canceled for payment or security reasons, Maeveelly will notify the customer using the email address provided with the order whenever possible.

5. Payment Authorization

When you submit an order, your selected payment method may receive an authorization request.

Depending on your bank, card issuer, or payment provider, a temporary authorization hold may appear before the payment is fully processed.

If an order is canceled before fulfillment, any applicable authorization reversal or refund will be handled through the original payment method, subject to the processing procedures and timelines of the relevant financial institution or payment provider.

6. Failed or Declined Payments

If your payment is declined, please check that:

  • Your billing information is accurate.

  • Your payment details have been entered correctly.

  • Your card or payment account is active.

  • Sufficient funds or available credit are available.

You may also contact your bank or payment provider for assistance.

Orders with failed or declined payments will not proceed to fulfillment until valid payment authorization has been completed.

7. Billing Questions and Payment Disputes

If you believe you have been charged incorrectly, notice an unauthorized transaction, or have a question about a payment related to your order, please contact Maeveelly.

Please provide your order number and relevant transaction details so our customer support team can review your inquiry.

We will work with you to investigate payment-related concerns and provide assistance.

8. Order Confirmation

After your payment has been successfully processed, an order confirmation email will be sent to the email address provided during checkout.

Please review the confirmation carefully to ensure that your order details are correct, including:

  • Shipping address

  • Contact information

  • Product selection

  • Order total

If you notice an error, contact Maeveelly as soon as possible. Changes may only be possible before your order enters the fulfillment process.

9. Contact Information

For questions about payments, billing, order charges, or transaction security, please contact us:

Store Name:
Maeveelly

Website:
https://www.maeveelly.com/

Business Address:
2931 W Capitol St, Jackson, MS 39209, United States

Customer Support Email:
hello@maeveelly.com

Customer Support Phone:
+1 601-248-8394

Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM Central Time (CT)
Saturday, Sunday, and U.S. Public Holidays: Closed

Response Time:
1–2 business days